Frequently Asked Questions

Most of the questions you might have will be answered below. If you can’t find what you are looking for, please contact us at [email protected]

When is check in?

4pm, you are welcome to drop your bags off to us in the office if you arrive before 4pm.  If your cottage is available for an early check in we will advise.

When is check out?

11am, if a late check out is available we will advise.

What is your cancellation policy?

Please view our cancellation policy page for more information.

What if my flight is delayed?

Please get in touch to inform us so we are aware of your delay.

What is the minimum stay?

We have a three (3) night minimum stay in our Family, King and Queen Cottages. Our Deluxe Cottage has a four (4) night minimum stay.

Do navigation apps work in the Cayman Islands?

Yes, Google Maps is a reliable navigation app in the Cayman Islands.

How far is Botanica from Seven Mile Beach?

Botanica is not on the beach but located directly across the street from the Seven Mile Public Beach and Park. The swimming here is fantastic, crystal clear water and powdery white sand.

Estimated time: 

Driving – 2 minutes

Walking – 5 minutes

Should I rent a car?

We strongly recommend guests rent a vehicle so they can explore the island to its fullest.  Get in touch for special vehicle rental discounts reserved for Botanica guests.

We are located at the end of the Seven Mile Corridor, some more central locations on Seven Mile Beach would be better accessed by a car.  View the Location tab to see our distance in relation to nearby amenities.

Is driving easy?

Yes, just be aware that we drive on the left. We have many junctions that use a round-about. 

Can I have groceries delivered before I arrive?

Absolutely. We ask guests to specify that groceries be delivered between 11am and 2pm on the date of your arrival so we can ensure they are safely stowed in your cottage. Get in touch with us to see what your grocery and meal delivery options are.  

Are bed and bath linens provided?

Yes, your cottage comes with a full set of bed linens and a spare in the closet, bath towels, beach towels and kitchen linens.  We are able to have the sofa bed made up with linens before you arrive if needed.  If you would like to have sleeper sofa linens just in case, let us know and we will ensure they are in your cottage for your arrival.

What type of Coffee Maker do you have?

Enjoy the flexibility of brewing your favorite K-cup or your preferred ground coffee in a Keurig K-Duo coffee maker.  We provide coffee pods and local company Paradise Coffee ground beans, dairy and non-dairy creamer, and sugar.  Our coffee maker comes with easy step by step instructions so you can enjoy your preferred brew as soon as you rise.  All cottages also have a French press for those who prefer a simpler brewing method.

Upon booking, is the full payment amount collected by Botanica?

We do collect the full amount at the time of booking. Kindly refer to our cancellation policy for further details.

How far is Botanica from the Airport?

It is approximately a 10-15 minute drive from Owen Roberts International Airport (airport code GCM) to Botanica.

Can I smoke on the property?

No, Botanica is a smoke free premises.

Are pets allowed?

Unfortunately at this time we are unable to accommodate pets on the property.

Is the tap water safe to drink?

Yes, our water is filtered from the source and safe to drink. An additional Britta Filtration water jug is located in your cottage for further purification. 

For more information on our water source, see here .

What consumables are provided in my cottage?

Each cottage comes equipped with two chilled bottles of ecofriendly water, welcome coffee and tea, dish soap, a new dish sponge, HE eco-friendly washing detergent, paper towel, toilet paper, garbage bags and body and hair products.

Do you require a Security Deposit?

A US$500 security deposit will be held on your bank card on check-in. Security deposits are fully refundable on check-out provided there are no damages to the property.

How do we enter our Cottage?

You will receive a welcome email several days before your arrival from our reservations team.  This will include your exact cottage address with directions.  All King and Queen cottages have a wooden gate with the cottage address number adjacent.  Enter through your cottage gate.

A member of staff will be there to greet you upon arrival to give you your keys, a quick tour of the grounds and answer any questions you might have. The Deluxe and Family Cottages are accessed via their front door.

What will put me at risk of losing my security deposit?


Smoking is prohibited on our entire property. Smoking in and on the property will fully absorb your security deposit. In addition, you may be liable for an additional deep cleaning fee if smoke odors are detected indoors.

Broken furniture/damaged fixtures and missing décor.

We understand that accidents happen; if anything happens during your stay, please mention it to a member of staff as soon as possible so that it can be attended to. Anything beyond reasonable wear and tear will be deducted from the security deposit.


Is there a restaurant on property?

No, however each cottage comes with a full kitchen equipped with everything needed to have a meal.  BBQ grills are available by request. 

Do we need to pack beach toys?

No, we have beach toys, goggles, beach towels, and snorkel gear for your convenience.

Is there air conditioning?

At Botanica, every cottage is equipped with central air conditioning and installed dehumidifiers, ensuring a comfortable stay for all our valued guests.

Getting to 7 Mile Beach

Some guests find the short walk across the street no trouble at all. However, we always recommend you load up your Botanica provided beach gear (beach umbrella, beach towels, chairs, cooler box and snorkel gear) in a vehicle. Also, we don’t encourage guests with young children to walk to the beach as a safety precaution. 

Upon booking all guests receive our beach guide which explains where to park and how to access our favourite beach locations across the island.  

Still on the fence? Check out our reviews on our Google Business profile, Trip Advisor and Airbnb.